We're always looking for talented and creative individuals to join the PLP team. Below is a list of our current opportunities. Please apply as indicated below. PLP is an Equal Opportunity Employer - Minorities / Females / Vets / Disabled 

 

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PRODUCT SUPPORT SPECIALIST/ENGINEER (SOLAR)

Department: Marketing

Location: Cleveland, Ohio

We are seeking a Product Support Engineer/ Specialist who will be responsible for technical sales support of new and existing products in our solar market. They will work closely with product management, field sales, customer service, manufacturing and engineering departments to assure marketing and product strategies are executed. This position requires complete knowledge of the company’s products, services, policies and customer needs.

Job duties and responsibilities:

  • Provides daily quotations for customer projects and provides assistance with product line pricing strategies.

  • Provides ongoing technical support to customers, sales network and customer service department

  • Performs sales and installation training on new products and product changes

  • Assists with the preparation and maintenance of all sales literature, application procedures, catalogs, and other promotional materials for all new and existing products

  • Identifies new product opportunities; Provides market input and support throughout the product development life cycle

  • Identifies product improvements and cost reductions to meet changing customer or industry requirements and improve product line margins

  • Initiates corrective action for product field complaints and works closely with field service, customer service department and customers until resolved

  • Develops effective working relationship with Engineering, Manufacturing and Sales associates

  • Ensures Solar profitably builds its market position in the select industry by:

           
    • Keeping current on industry trends and code requirements; determining impact on Solar mounting systems and outlining action as required

    • Analyzing competitive products and positioning on an ongoing basis

    • Identifying new products or product improvements

       
    • Provides field sales support through product change notifications, product training
    and customer presentations

Requirements:

  • Mechanical, Civil or Electrical Bachelor of Science college degree preferred

  • 3 - 5 years previous application engineering experience preferably in the markets Solar services or 7 years of related experience in lieu of a degree

  • Ability to effectively communicate in both verbal and written situations involving customers, internal personnel and field sales service representatives

  • Demonstrates strong planning and organizational skills along with technical aptitude

  • Possess an understanding of PV Solar systems and components along with code requirements. Structural experience a plus

  • Ability to travel approximately 25% of the time

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CONTRACT SPECIALIST (INSPECTION SERVICES)

Department: Marketing

Location: Cleveland, Ohio

We are seeking a Contract Specialist for our Inspection Services market. This role will be responsible for compiling pre-qualification documentation and preparing project proposals to include all technical information and pricing for customers related to our Inspection Services.

Job duties and responsibilities:

       • Delivers compliant, professionally produced, project proposals per customer requirements and within customer defined timeframes

       • Compiles and submits documentation to comply with customer prequalification requirements

  • Coordinates and reviews / edits proposal input from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal and engineering

  • Researches and understands competitive strategies, positioning and service offerings
  • Maintains a current knowledge base of utility inspection services, UAS industry regulations and market trends
  • Assists with technical support and questions from customers, manufacturer representatives and field sales network

  • Evaluates contracts to determine necessity for amendments and compliance to contractual obligations

  • Assists with negotiating contracts and pricing

  • Provides training and technical support to outside sales team including manufacturer representatives and field sales representatives handling customer account coverage
  • Develops and provides presentations to new and potential customers.

Requirements:

  • Bachelor’s degree in Business Management, Engineering or related field preferred
  • Knowledge of transmission and distribution powerline infrastructure preferred

  • Strong time management skills

       • Strong written English language skills

       • Excellent attention to detail

       • Ability to travel up to 20%

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INSIDE SALES CORRESPONDENT

Department: Marketing

Location: Cleveland, Ohio

We are seeking an Inside Sales Correspondent who will be responsible for ensuring prompt and efficient processing of  inquiries from both customers and representatives, including competitive quotes, focusing on our Solar Industry.

Job duties and responsibilities:

• Receives, analyzes and prepares requests for quotations. Works with our contract administrator, field sales managers or other appropriate departments to address all issues related to the request. Analyzes competitive information to maximize profits. Performs follow-up activities on quotes, and new leads, etc., while coordinating with the sales team, to determine best strategy to win individual bids

  • Prepares and manages blanket quotations by working with the field sales Managers, sales directors, and contract administrator. Maintains status of open quotes, coordinating with internal and/or independent reps

  • Provides limited product support and seeks assistance from other departments when necessary
  • Supplies field sales managers with pertinent information concerning customer's activities, competitive information, etc., which can be used in preparing sales strategies
  • Clarifies major problems including pricing issues on new orders and processing the order

  • Develops new sales contacts and good rapport with customers to improve our standing among customers

Requirements:

  • Associate degree, specialized business education or degree in an applicable discipline helpful
  • Three to five years of experience in a Customer Service environment, including direct customer contact and development of competitive pricing

  • Proficiency with computer software, specifically Microsoft Word, Excel, Outlook, and PowerPoint

  • Strong verbal and written communication skills

  • Strong technical ability

  • Good analytical and critical thinking skills

  • People oriented

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PRODUCT SUPPORT SPECIALIST/ENGINEER (UTILITY FIBER MARKET)

Department: Marketing

Location: Cleveland, Ohio

We are seeking a Product Support Engineer/ Specialist who will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and world-wide. 

Job duties and responsibilities:

  • Provide technical support to customers, sales network, customer service personnel and international subsidiaries

  • Initiate new project and product requests

  • Create literature and drawings for installation and promotion of products

  • Monitor progress on new product development, and work with Engineers on existing products to make changes necessary to meet changing requirements of customer or industry standards

  • Analyze and resolving product malfunctions and complaints

Requirements:

  • Bachelor’s degree preferredin Mechanical or Electrical Engineering.
  • Prior work experience including 1-5 years of previous experience or positions with technical and customer service experience desired
  • Good verbal and written skills as the position deals with both internal employees and customers

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INTERNATIONAL HUMAN RESOURCES MANAGER

Department: Human Resources

Location: Cleveland, Ohio

We are seeking a dynamic International Human Resources Manager who can develop effective relationships with our International subsidiaries and provide functional support/expertise in all areas of HR Management with an emphasis on compensation programs to help drive the strategic needs of the business. These areas include, but are not limited to salary administration, employment, training, benefits, employee relations, performance management, compliance, safety and health, and compliance.

Job duties and responsibilities:

  • Plans, implements and manages all global compensation (including incentive/bonus) programs, procedures and practices to ensure consistency with Company’s overall objectives and in compliance with professional standards as well as state and federal requirements and laws.

  • Provides counselling expertise on the administration and interpretation of HR policies/ procedures and ensures conformance to existing statutory and contractual requirements.

  • Evaluates key HR metrics including absenteeism and turnover and provides viable solutions.

  • Chairs and/or participates in global operating programs pertaining to the operational aspects of HR, Training and Safety and other cross-functional teams.

  • Evaluates and implements HR related programs to ensure optimal cost savings through integration while maintaining the maximum value and integrity of individual countries’ programs.

  • Conducts and participates in investigations/hearings and serves as a liaison reviewing legal matters with both in-house and outside legal counsel as it pertains to HR policies/practices to ensure compliance with regulatory requirements.

  • Participates/assists in the recruitment/interviewing process for higher level positions as needed.

  • Works with Managing Directors and their staff members to manage career planning efforts, employee development activities and performance management programs used to drive a culture of high performers and strong leadership.
  • Conducts due diligence reviews on current and potential business opportunities.

Requirements:

  • Bachelor’s degree with coursework in Industrial Management, HR and/or Psychology preferred. MBA a plus.

  • Seven to ten years extensive knowledge of and experience within an HR international environment with a strong background in developing and administering global compensation programs. SHRM certification preferred.

  • Proficient with software applications including MS Outlook, Word, Excel, PowerPoint, OneNote, etc.

  • Ability to travel 25% internationally required.

  • Mastery of a foreign language is helpful.

  • Superior interpersonal, coaching, communication, negotiation and consultative skills at all levels.

  • Ability to engage with and win the respect of leaders to successfully influence them on key change initiatives.

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PRODUCT DEMONSTRATOR

Department: Marketing

Location: Cleveland, Ohio

We are seeking a Product Demonstrator who will be responsible for training customers in the proper application of Distribution and Transmission products in the Energy Utility market.

Travels nationally to meet with customers as well as interface with internal Sales and Marketing staff in the creation of marketing materials, trouble shooting, and line inspection services.

Job duties and responsibilities:

  • Works independently as well as with PLP sales personnel and manufacturing rep agencies to demonstrate and promote PLP products.

  • Provides technical product advice on PLP offerings as required.

  • Assists in creation of marketing print materials and video.

  • Investigates customer complaints regarding PLP products/services. Works with Product Management and Research & Engineering as required to investigate market or product issues with customers.

  • Coordinates PLP product demonstrations with distributor sales personnel and manufactures representatives as directed by PLP Sales Manager.

  • Looks for new product opportunities for PLP.

  • Provides inter-departmental support of other markets as directed.

  • Provides written weekly trip reports.

Requirements:

  • High school diploma or equivalent. College/technical degree is considered a plus.

  • One to three years of previous successful field sales experience, product application experience and/or engineering related experience preferably in the markets PLP serves.

  • Distribution or Transmission line work experience preferred.

  • Candidate will be customer-facing, representing the organization, and must be able to speak in front of groups to educate effectively.

  • Must have mechanical aptitude and the ability to perform strenuous work as required to demonstrate product installations.

  • Individual must be open to a moderate travel schedule and be a self-starter who can work with minimal supervision.

  • Ability to travel approximately 40% of the time and be located out of the Cleveland Office.

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LABORATORY TECHNICIAN

Department: Research and Engineering

Location: Cleveland, Ohio

We are seeking a Laboratory Technician who will be responsible for conducting and documenting laboratory tests. 

Job duties and responsibilities:

  • Conducts mechanical, electrical, fiber optic, environmental and vibration testing according to PLP ISO procedures.
  • Maintains neat and detailed logs of testing data.
  • Assists with demonstrations for visitors.
  • Assembles product samples for Sales, Marketing, and International departments.
  • Performs test gauge calibration.
  • Does minor machining, such as drilling and cutting of material.
  • Performs required preventative maintenance and minor repairs on test equipment. Reports broken or faulty tools to Laboratory Supervisor.

Requirements:

  • Must have High School degree, continued education preferably in an Engineering Technology field.
  • Able to operate test equipment.
  • Able to take accurate measurements.
  • Able to document logs and write test reports.
  • Able to set up and conduct testing.
  • Able to lift, lower and carry up to 50 lbs. and able to push or pull with at least 50 lbs. force.

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ENGINEER – QUALITY ASSURANCE

Department: Research and Engineering

Location: Cleveland, Ohio

PLP is seeking an Engineer in our Quality Assurance area who will assist in the development, implementation, and coordination of functions for the Corporate Quality Assurance Department, Quality Assurance Program, Corporate Customer Feedback system and the ISO-9001 Program.

Job Duties and Responsibilities:

  • In conjunction with the Quality Assurance Manager, assists with the development and administration of quality assurance/control systems.
  • Performs analysis of testing and inspection procedures to insure adequacy and compliance.
  • Using metrology and statistical methods, diagnoses and corrects improper quality control practices. Conducts capability studies on new or modified products and processes.
  • Audits internal quality systems for deficiencies.
  • Reviews engineering drawings and specifications to ensure measurability of key features. Reviews tolerances of key features to ensure manufacturability. Defines measurement methods at plants and suppliers to establish consistency of measurement.
  • Develops new testing/inspection techniques, fixtures, and gauges, as required.
  • Develops Inspection and Test Plans (ITPs) in conjunction with plant Quality Assurance personnel.
  • Using established specifications, evaluates finished products, purchased products, and raw materials.
  • Helps interpret engineering recommendations, customer specifications, and engineering drawings for suppliers and PLP facilities.
  • Under direction of Quality Engineer, conducts source inspection of suppliers. Conducts supplier Quality System audits. Works with key suppliers to implement required improvements.
  • Helps in handling field complaints and product failures.  Helps analyze problems, solutions, or recommendations after proper engineering and laboratory studies. Helps to determine causes of material failures.
  • Assists engineers and plant personnel in reducing the instances of nonconformities and the quantity of non-conforming product produced in the plants.  Uses Root Cause Analysis and Corrective and Preventive Action tools to effect improvements.  Drives reduction in component, WIP, and finished good nonconformities through improvements in process controls, better gauging methods, and product specification rationalization. Follows up on a regular basis until improvements have been verified.
  • Develops and conducts material test procedures to comply with industry and customer specifications. Prepares and performs analysis in support of product development. Studies, supports, and implements Lean techniques for continuous improvement.

Requirements:

  • Bachelor of Science Degree in Industrial Engineering curriculum required with a Quality Engineering Degree preferred.  Degrees in other technical curricula considered.

  • Working knowledge of MiniTab.
  • Zero to three years of experience in a quality assurance and/or a manufacturing environment, with emphasis on measurement, testing, documentation, and ISO 9001 exposure.

  • Interpersonal and communicating skills are desired. Capable of report formatting and technical writing.

  • Must be capable of operating general metrology inspection and test equipment.

  • Must be able to read blueprints.

  • Must be able to travel 10-20%

  • Must be available to work outside of normal working hours on infrequent occasions.

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PRODUCT SUPPORT ASSISTANT (SPECIAL INDUSTRIES)

Department: Marketing

Location: Cleveland, Ohio

PLP is seeking a Product Support Assistant in our Special Industries Market who will be responsible for providing assigned assistance to the Market Manager, Special Industries.

Job duties and responsibilities:

  • Provide assistance on issues concerning the technical support of existing and new products, and especially in areas related to technical support to the sales network (both inside & outside).
  • Respond to technical questions on products from customers, distributors, sales representatives and sales correspondents.
  • Assists in the preparation of and during in-house customer visitations, sales representative training and PLP personnel training.

Requirements:

  • High School education; additional formal technical training is desirable.
  • One to three years’ experience in sales support or technical sales support preferably in the markets that PLP serves.
  • Excellent verbal and written skills as the position deals with both internal employees and customers. 

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MACHINE DESIGN ENGINEER

Department: Albemarle Manufacturing Facility

Location: Albemarle, North Carolina

PLP is seeking a Machine Design Engineer to design production machines, process equipment, fixtures, tooling and implement robotics to optimize the general criteria of function, operation, economics and safety.

Job Duties and Responsibilities:

  • Determine specific design criteria and capability required of the machines and equipment both custom built and procured.

  • Create and maintain a complete documentation package for all new designs including assembly, layouts, fabrication details, lab notebooks, test criteria/result and miscellaneous sketches.

  • Prepare appropriation requests, cost estimates, project schedules, project (work) orders, and purchase requisitions. Obtain and analyze quotations, recommend suppliers, etc.

  • Audit and/or oversee the procurement, assembly testing, acceptance, delivery, installation and operator training for the involved machines and equipment.

Requirements:

  • Bachelor's Degree in Mechanical Engineering or Electrical Engineering

  • Minimum of 5 years of experience in the design of custom fabrication machinery.

  • Experience and working knowledge to include mechanical design/detailing, pneumatics, hydraulics, materials and basic electricity as related to machine operation and controller technology.

  • Must be experienced and fluid in CAD, prior experience with 3-D solids software is required; ProE experience is preferred

Preformed Line Products Company
1700 Woodhurst Lane
Albemarle NC  28001
ATTN: Human Resources
FAX#: 440-442-6048

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